ORDERS

Contact customer service at customerservice@winesthatrock.com with your email address and order number. Once an order has been shipped, it cannot be cancelled.

Contact customer service at customerservice@winesthatrock.com with your email address and order number. We will arrange for a replacement order to be sent to you.

SHIPPING & RETURNS

The amount charged is determined by weight and the region of the country.

  • We suggest customers set up a UPS My Choice account at UPS.com to better track your packages.
  • Our wines are shipped to you via carriers like FedEx and UPS in a secure box specifically made for shipping wine.
  • FedEx and UPS require that any shipment containing alcohol must be signed for by a person 21 years of age or older. Make sure you or somebody of age will be present to sign for and receive your box at the shipping address you give us.
  • We suggest customers consider having their packages sent to their work address. Or, if that isn’t an option, consider having your packages sent directly to a FedEx or UPS location of your choice where you can pick up that package at your convenience.

We recommend shipping your The Bachelor Wine packages to an address where an adult will be available to sign for the package, as all alcohol shipments require the signature of someone 21 years or older.

Contact customer service at customerservice@winesthatrock.com with your email address and order number. If the order has already shipped, there is a $15 per package redirect fee.

When your order ships, you will receive a shipping notification and that will include the tracking number for your order.

Contact customer service at customerservice@winesthatrock.comwith your email address and order number. If the order has already shipped, there is a $15 per package redirect fee.

UPS will attempt delivery three business days in a row, if undelivered they will hold the order at Will Call for 5 days and then it is returned to us. It is always best to ship to a place of works where someone will always be available to sign for the order.

UPS will attempt delivery three business days in a row, if undelivered they will hold the order at Will Call for 5 days and then it is returned to us. It is always best to ship to a place of works where someone will always be available to sign for the order.

Contact customer service at customerservice@winesthatrock.com with your email address and order number. We will arrange for a replacement to be sent to you.

Carriers require that any shipment containing alcohol must be signed for by a person 21 years of age or older.

Please see the ship to states on the review order page.

Unfortunately, no.

Unfortunately no, but we do encourage you contact your local liquor stores and request the store provide Wines That Rock.